Refund Policy

When and how course fees can be refunded.

We want every family to be happy with BraveTalk. This policy explains when course fees can be refunded.

Before classes start

If you cancel before the first class of your batch, you can ask for a full refund.

After classes start

Refund requests after the first class are reviewed case by case. Fees for classes already held are not refundable.

Duplicate or failed payments

If you were charged twice, or money was taken but the course was not added to your dashboard, contact us with your order number and transaction ID. We will fix it or refund the extra amount.

How refunds are paid

Approved refunds are returned to the original payment method (bKash, Nagad, Rocket or card) within 7–10 working days, depending on the payment provider.

How to ask

Email bravetalkbd@gmail.com or WhatsApp 01323-878569 with the student name and order number.